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Reseller Agreement
CalaCode.com Terms on Reseller agreement (These terms indicate non-exclusive
rights only)
1. License eligibility:
*Resellers must first purchase any version of CalaCode.com's @Mail Software
to be eligible for this agreement. This will give you in-depth knowledge
of the installation and administration process that will be needed to
fully support your clients. If you do not already have a personal download
identification, please contact reseller@CalaCode.com
to arrange this.
2. License period:
The Reseller agreement is valid for one year and will
be reviewed per annum. CalaCode.com may terminate this agreement at their
discretion if no sales of the CalaCode software have taken place within
a three (3) month period.
2. Distributor Discount:
Distributor discounts are set by CalaCode.com, which is based upon the
retail price. The current discount rate ranges from 30% to 40%, depending
on the version of software and volume sold. Please see the pricing structure
tables.
3. Volume Discount:
The distributor can qualify for additional volume discounts depending upon
the amount of software sold in a three month period. The volume discount
is currently 5-12.5%. This is negotiable after a 6 month reseller period
has occurred.
4. Prices:
All prices appear in United States Dollars (USD). The retail prices are
set by CalaCode and reflect the 'suggested' price of CalaCode Software.
Each edition maintains it's own pricing structure and CalaCode reserves
the right to reset the retail price if appropriate. Any notice or change
of pricing structure or policy will be mentioned to the Reseller prior
to making public information.
5. Payment:
Payment must be made before software is provided. Payment will be via
the Reseller download page, and all payments must be made with a recognized
credit card. Distributors must enter a unique identification code that
will be given upon agreement of Reseller license to obtain the software.
6. Technical Support:
CalaCode.com will provide 2 tier support. This includes support to the
Reseller and not the end user. Email and phone support are included with
purchases. Phone support can be provided during normal business hours,
which are 9am to 6pm GMT. Email support is 24x7. There is a 6-24 hour
turnaround for critical bug fixes and support for critical server issues,
and other technical complications or issues.
7. Product Upgrades:
CalaCode.com will provide customers free upgrades as the version specifies.
After this time period has expired, all additional copies of future editions
will be sold at 40% discount off current retail price.
8. Further sales:
Additional purchases such as remote installation or customizations are to be
determined between the distributor and client. The distributor has the
right to 100% of the revenue created on their additions. The recommended
price for installation is $ 100 although the price negotiable between the
distributor and client. CalaCode.com takes no responsibility for any
complications nor gives technical support for these actions.
9. Liability:
CalaCode.com assumes full responsibility of the quality assurance of CalaCode
software only. Any failure or complications that do not result as a direct
consequence of CalaCode Software will not be the responsibility of CalaCode.com.
This includes hardware, server, and other related components not directly
related to software itself.
10. Taxes:
The Reseller must take responsibility for all municipal, state and federal
taxes.
11. Confidentiality:
Reseller agrees to maintain all confidential information of CalaCode in
strict confidence. Reseller agrees not to, directly or indirectly, sub
license, publish, distribute, disclose, disseminate, reverse engineer,
recompile, copy or reproduce the Software except as contemplated by this
Agreement. Any independent contractors who may work for the Reseller shall
also be bound under this confidentiality agreement.
5. Property Rights:
Each copy of the CalaCode software that is resold must retain the 'Developed
by CalaCode.com' copyright on the log-in page. Other than this, the owner of
software licence is able to customize the software to suit their needs.
CalaCode owns all rights, titles and interest in the CalaCode software
including trade names, inventions, copyrights, trade secrets, patents, and
know-how related to the product/service.
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